Premium Service Registration
Thank you for choosing our products. As a brand owner, we understand that product marketing and sales are important, but we believe that "service" and "maintenance" are equally crucial.
We are committed to providing complete after-sales service to ensure a satisfying experience and a long-term relationship with our customers.
Our Premium Service provides you with exceptional support and peace of mind, without affecting your statutory rights:
Advanced Replacement:
If your device experiences a malfunction during the warranty period, you will receive a refurbished replacement unit first. You can then return the faulty unit at your convenience within 7 days.
Post Warranty Benefit:
After your warranty period ends, you will continue to enjoy exclusive discounts on repair services, ensuring long-term protection and cost savings.
*This premium service is a voluntary warranty service and not affect your statutory warranty rights.*
We are delighted to offer you a premium service for free by simply filling out the form below. We believe that our Mars Project products will be great companions to you.
Please note that the premium service application must be submitted within 1 month of the purchase date. If the application is submitted after the deadline, the premium service will not be valid.
If you have filled out the premium service form and want to confirm the information, you can click the query button below to search on the query page, thank you!
Additionally, we take your privacy seriously. Your personal data will be protected and handled strictly in accordance with GDPR regulations.